Full-Time Student Services Advisor I – Online Ed.D. Program
Student Services Advisor I – Online Ed.D. Program
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|Academic Title||Student Services Advisor I – Online Ed.D. Program|
|Department||USC Rossier School of Education|
|Location||University Park Campus|
|Percent of time for Part-time Position|
|Employment Terms||New, Fixed Term|
|Hiring Range||$22.00/hr. – $24.00/hr.|
USC AND THE ROSSIER SCHOOL OF EDUCATION
The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee ofUSC, you will be a part of a world-class research university and join the “Trojan Family,” which is comprised of distinguished faculty, staff, students, and alumni locally, nationally, and globally.
Academic Advisor to the Rossier School of Education EdD Program’s online students. Advise students on the requirements of the EdD degree, evaluate unusual student circumstances, gather relevant information, and propose solutions. Seek training in university software, processes, and policies, maintain currency of training, and serve as source of expertise for the program team. Create and maintain student records in sophisticated databases. Analyze student data, design reports, and propose and execute strategic plans to manage student populations. Participate in budget analysis and tuition projections as they relate to student management. Compose communications to individual students, groups, and strategic partners, using email, social media messages, reports, guides, recorded advising modules, and live Adobe Connect sessions with students in multiple time zones. Collaborate with other university offices to resolve issues of petitions, financial aid, grades, fees, etc. Collaborate with faculty regarding student progress, grades, texts and assignments, course scheduling, and teaching resources. Collect instructors’ syllabi and course reading materials and review for accuracy. Design and execute student events including orientation, receptions, conferences, and commencement, both in person and online, with some evening and weekend requirements.
ROLE & RESPONSIBILITIES
|Job Category||Academic Advising|
|Minimum Field of Expertise||
Student program or services experience.
|Supervises – Nature of Work|
|Preferred Field of Expertise|
|Special Instructions to Applicants|
|Quicklink for Posting||http://jobs.usc.edu:80/postings/67480|
Required fields are indicated with an asterisk (*).
- Cover Letter
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