12 Apr 2016

Full-TimeStudent Services Advisor I – Online Ed.D. Program

adminDallas, Texas, United States

Job Description

Student Services Advisor I – Online Ed.D. Program

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Posting Details

POSTING DETAILS

Requisition ID1006331
Position IDP01468388
Academic TitleStudent Services Advisor I – Online Ed.D. Program
DepartmentUSC Rossier School of Education
LocationUniversity Park Campus
Employment TypeFull-Time
Percent of time for Part-time Position
Employment TermsNew, Fixed Term
Hiring Range$22.00/hr. – $24.00/hr.
Job Announcement

USC AND THE ROSSIER SCHOOL OF EDUCATION


The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee ofUSC, you will be a part of a world-class research university and join the “Trojan Family,” which is comprised of distinguished faculty, staff, students, and alumni locally, nationally, and globally.

POSITION SUMMARY


Academic Advisor to the Rossier School of Education EdD Program’s online students. Advise students on the requirements of the EdD degree, evaluate unusual student circumstances, gather relevant information, and propose solutions. Seek training in university software, processes, and policies, maintain currency of training, and serve as source of expertise for the program team. Create and maintain student records in sophisticated databases. Analyze student data, design reports, and propose and execute strategic plans to manage student populations. Participate in budget analysis and tuition projections as they relate to student management. Compose communications to individual students, groups, and strategic partners, using email, social media messages, reports, guides, recorded advising modules, and live Adobe Connect sessions with students in multiple time zones. Collaborate with other university offices to resolve issues of petitions, financial aid, grades, fees, etc. Collaborate with faculty regarding student progress, grades, texts and assignments, course scheduling, and teaching resources. Collect instructors’ syllabi and course reading materials and review for accuracy. Design and execute student events including orientation, receptions, conferences, and commencement, both in person and online, with some evening and weekend requirements.

ROLE & RESPONSIBILITIES


  • Provide academic counseling for doctoral students in an online program. Advise on matters of curriculum, course and degree requirements, and progress in the program.
  • Analyze student data, design reports, and propose and execute strategic plans to manage student populations.
  • Participate in budget analysis and tuition projections as they relate to student advisement.
  • Collaborate with faculty regarding student progress, grades, texts and assignments, course scheduling, and teaching resources.
  • Design and execute student events including campus immersions, orientation, receptions, conferences, and commencement, both in person and online, with some evening and weekend requirements.
  • Maintain currency on university policies, procedures and regulations pertaining to registration, course and degree requirements, graduation requirements, petitions and other student services.
  • Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.ADDITIONAL DESIREABLE SKILLS/QUALIFICATIONS INCLUDE

     

  • Strong commitment to excellence
  • Action and detail orientation to ensure accuracy in complex tasks
  • Organizational skills and time management
  • Ability to work well independently and with a team
  • Comfortable with data management
  • Ability to troubleshoot student issues utilizing multiple resources effectively
  • Excellent interpersonal and communication skills
  • Ability to excel in a fast-paced environment
  • Adapts well to change
  • Highly motivated to ensure student success
  • High energy, positive and enthusiastic 

    The University of Southern California values diversity and is committed to equal opportunity in employment.

Job CategoryAcademic Advising
FLSANon-Exempt

MINIMUM QUALIFICATIONS

Minimum Education

Bachelor’s degree

Minimum Experience

1 year

Minimum Field of Expertise

Student program or services experience.

PREFERRED QUALIFICATIONS

Preferred Education
Preferred Experience
Supervises
Supervises – Nature of Work
Preferred Field of Expertise

ADDITIONAL INFORMATION

Special Instructions to Applicants
Quicklink for Postinghttp://jobs.usc.edu:80/postings/67480

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

  1. Resume/CV
  2. Cover Letter

Optional Documents

Job Types: Full-Time. Salary: 40,000 - 60,000.

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4 Responses to “Student Services Advisor I – Online Ed.D. Program”

  1. Comment made by Nicks_Francisco on Apr 2nd 2017 at 11:29 am: Reply

    I like this job

    View Comment
  2. Comment made by Michael suping on Jun 26th 2016 at 7:03 am: Reply

    I would like to have the job

    View Comment
  3. Comment made by Michael suping on Jun 19th 2016 at 7:24 pm: Reply

    Pleease

    View Comment
  4. Comment made by Michael suping on Jun 19th 2016 at 7:16 pm: Reply

    I would like to have this job

    View Comment

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